PRIVACY POLICY

Catalina Food Solutions S.L. informs you below regarding its privacy policy applied to personal data. Use of the website does not imply that the user must provide any information regarding their identity, and it cannot be associated with a specific user by the company. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned regulation.

WHO IS THE DATA CONTROLLER?

• DATA CONTROLLER: Catalina Food Solutions S.L.
• CIF (Tax ID): B30037436
• Postal Address: Av. Mercamurcia, 20, 30120 El Palmar, Murcia (Spain).
• Telephone: 968 840 065
• Email: info@catalinafoodsolutions.com

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services, or features you wish to enjoy at any given time, we will need to process certain data. In general, said data will be, depending on the case, the following:

• Your identifying data (For example: Your name, surname, language, country from which you interact with us, contact details, etc.).
• Data regarding your tastes and preferences.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To attend to requests or petitions made through the various means incorporated into our website.
   We only process personal data that is strictly necessary to manage or resolve your request or petition.
2. For social media management.
   In the event that you follow us or contact us through the different social networks on which we are present, we will process the data you provide to us through them with the sole purpose of responding to your messages or comments and managing our contact list.
3. Usability and quality analysis for the improvement of our services (Cookies).
   If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it; thus, we find different legal bases by virtue of the following purposes:

1. Attention to information requests: The legal basis for the processing of your data is the informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the interested party.
2. Social Media: The basis of legitimacy is the informed consent to respond to queries raised through the social network, as well as the moment in which you follow us and wish to be part of our contact list.
3. Usability and quality analysis (Cookies): User consent for the implementation of cookies.

HOW LONG WILL WE KEEP YOUR DATA?

1. Request for information: We will process your data for the time necessary to attend to your request or petition and subsequently for 1 year.
2. Social Media: We will process your data for the time necessary to attend to your request or petition and for as long as you are a follower of our profile.

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, unless: there is a legal obligation, we obtain your express consent, or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we inform you that we are present on the following social networks: LinkedIn, X, and Instagram, to keep our followers informed regarding the company’s news and services.

You can access these social networks voluntarily and through the links available on the website itself or by accessing them directly and on your own account from your browser or installed app.

You should know that this website is not responsible for the use of data that these social networks may carry out. However, when this data is generated on the social network and derives from an interaction with our official account, we will be joint controllers of the processing together with the social network.

To be able to consent to our transfer from this website and the processing of your data carried out, you must carefully read the privacy policy of the social network you wish to access:

• LinkedIn Privacy Policy
• Instagram Privacy Policy

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You may exercise them at no cost by sending us an email to our address info@catalinafoodsolutions.com, simply indicating the reason for your request and the right you wish to exercise.

In particular, you have the right to:

• Ask us for access to the data we have about you.
• Ask us to rectify the data we already have.
• Ask us to erase your data to the extent that they are no longer necessary or that we no longer have the legitimacy to do so.
• Ask us to limit the processing of your data.
• Receive those personal data that concern you (Portability).
• Object to the processing of your data when based on legitimate interest.

Finally, we inform you of your right to file a claim with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency.

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy when we deem it appropriate. In the event that we do so, we will notify you through various means through the Platform, or we will even communicate it to your email address when the change in question is significant regarding your privacy.

INFORMATION ON COOKIES

We use cookies and similar devices to facilitate your browsing on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn in more detail about the cookies and similar devices we use, their purpose, and other information of interest.